Drop off and Pick Up- Please ring the doorbell when you arrive to drop off and pick up your dog. Please be ready to remove your dog's collar/harness and/or flea collar at arrival. We will be using our own slip leads to bring your dog into our salon. Pet owners are not allowed to enter our salon.
Late Drop Off- We will be reinforcing our late drop off policy. "If you are late by 15 minutes or more there is a possibility that we will need to cancel your appointment due to time constraints, which will result in a $25 cancellation fee." Our schedule is very tight due to our new curbside policies.
Pick Up- We ask that all dogs are picked up once finished. We had to rearrange our salon to meet the states Covid-19 requirements which left us with a limited holding area.
Cancelling Appointments- We please ask you to respect our time by contacting us at least 24 hours prior to your dogs scheduled appointment to reschedule. There is a 25 dollar per pet fee for not cancelling within 24 hours ahead of time. Any missed appointment without contacting us (no call/no show) will result in a 50% of the missed groom added to your account.
*Please reschedule your appointment if you are sick or have been in contact with someone that has been sick.